Privacy Policy

This Privacy Policy describes the manner in which Nepal Guidify collects, uses, stores, processes, discloses, protects, and otherwise handles personal information obtained through the use of our website located at https://www.nepalguidify.com, related applications, services, business directories, marketplaces, booking systems, communication tools, and any other services operated by Nepal Guidify (collectively, the "Services").

This Privacy Policy is intended to comply with applicable laws of Nepal, including but not limited to the Constitution of Nepal, Privacy Act, 2075 (2018), Electronic Transactions Act, 2063, and other applicable laws, regulations, directives, and governmental requirements relating to privacy, data protection, electronic communications, and information security.

By accessing, browsing, registering for, or otherwise using the Services, you acknowledge that you have read, understood, and accepted the provisions of this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy:

• "Personal Information" means any information capable of identifying an individual directly or indirectly.
• "User" means any individual, business entity, organization, visitor, advertiser, customer, or other person accessing the Platform.
• "Processing" means any operation performed upon personal information including collection, recording, storage, organization, modification, retrieval, consultation, use, disclosure, transfer, restriction, deletion, or destruction.
• "Services" means the website, applications, tools, directories, advertisements, marketplace services, booking systems, and related services provided by Nepal Guidify.

2. Information We Collect

Nepal Guidify may collect, receive, generate, or otherwise process the following categories of information:

2.1 Information Provided by Users

• Full name;
• Email address;
• Telephone number;
• Physical address;
• Business information;
• Professional information;
• Profile photographs and media files;
• Business listings and directory submissions;
• Communications submitted through forms, emails, or support channels;
• Information voluntarily uploaded or published by users.

2.2 Account Information

• Username;
• Password credentials (stored in encrypted or hashed format);
• Authentication data;
• Account preferences;
• Login history and account activity records.

2.3 Automatically Collected Information

• Internet Protocol (IP) address;
• Browser type and version;
• Device identifiers;
• Operating system information;
• Date and time of access;
• Pages visited and user interactions;
• Referral URLs;
• Cookies and similar tracking technologies.

3. Legal Basis and Purpose of Processing

Nepal Guidify processes personal information only where it possesses a lawful and legitimate purpose to do so.

Information may be processed for the following purposes:

• Provision and operation of the Services;
• User registration and account management;
• Publication and administration of business listings;
• Facilitation of marketplace and booking services;
• User identity verification;
• Customer support and communications;
• Security monitoring and fraud prevention;
• Improvement of services and user experience;
• Statistical, analytical, and operational purposes;
• Regulatory and legal compliance obligations;
• Protection of the legitimate interests of Nepal Guidify and its users.

4. Consent

Where consent is required by applicable law, Nepal Guidify shall obtain such consent before collecting, using, disclosing, or processing personal information.

Users may withdraw consent at any time, subject to legal requirements, contractual obligations, and technical limitations.

Withdrawal of consent shall not affect the legality of any processing conducted prior to such withdrawal.

5. Disclosure and Sharing of Information

Nepal Guidify does not sell personal information to third parties.

Personal information may be disclosed where reasonably necessary:

• To provide requested services;
• To hosting providers, payment processors, and technology vendors;
• To analytics and advertising service providers;
• To comply with legal obligations;
• To respond to court orders or lawful governmental requests;
• To enforce contractual rights;
• To investigate fraud, abuse, or security incidents;
• To protect the rights, safety, or property of Nepal Guidify, its users, or the public.

6. Data Security

Nepal Guidify implements reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, destruction, loss, or accidental disclosure.

Such safeguards may include:

• Secure Socket Layer (SSL) encryption;
• Role-based access controls;
• Password hashing and authentication controls;
• Firewall and intrusion prevention systems;
• Data backup and recovery procedures;
• Security monitoring and auditing measures.

Notwithstanding these safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Retention of Information

Personal information shall be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Upon expiration of the applicable retention period, information may be deleted, anonymized, archived, or otherwise securely disposed of in accordance with operational and legal requirements.

8. User Rights

Subject to applicable laws of Nepal, users may request:

• Access to their personal information;
• Correction of inaccurate information;
• Restriction of processing under appropriate circumstances;
• Deletion of information where legally permissible;
• Information regarding how personal data has been used.

All requests shall be subject to verification of identity and applicable legal limitations.

9. Third-Party Services

The Platform may integrate with third-party services including Google, Facebook (Meta), payment providers, analytics providers, mapping services, advertising networks, and social media platforms.

Nepal Guidify shall not be responsible for the privacy practices, information-handling practices, policies, or content of independent third-party services.

Users are encouraged to review the privacy policies of such third parties before interacting with their services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Nepal Guidify shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages resulting from unauthorized access, data breaches, cyberattacks, technical failures, service interruptions, or circumstances beyond its reasonable control.

11. Amendments

Nepal Guidify reserves the right to revise, amend, modify, or update this Privacy Policy at any time to reflect changes in legal requirements, operational practices, technological developments, or business needs.

Any revised Privacy Policy shall become effective upon publication on the Platform unless otherwise required by law.

12. Contact Information

Nepal Guidify
Biratnagar, Koshi Province, Nepal

Email: contact@nepalguidify.com
Privacy Contact: privacy@nepalguidify.com
Website: https://www.nepalguidify.com

If you have any questions about these policy, please contact us